NavAid Crisis Consulting Group
NavAid Crisis Consulting Group
Our Story
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NavAid Crisis Consulting Group was established with the shared conviction that people are at the heart of every response. Experience, stories, and research back up every strategy and procedure NavAid recommends. When it comes to crisis response, NavAid understands what works and what doesn’t. We use multi-dimensional, real-world knowledge to strengthen your plans, prepare your people, and cultivate resilience.
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Our Philosophy
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NavAid Crisis Consulting Group partners with clients to design customized crisis response strategies prioritizing human needs following a critical incident or disaster. We believe an effective crisis response plan is more than a set of procedures. It must address customer needs, employee concerns, and public perception. NavAid's holistic, practical, people-first approach to preparedness builds family assistance into your crisis management DNA, ensuring that even when the worst happens, you will be at your best.
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The NavAid Team
Sue Warner-Bean
Principal
Sue’s passion for her work is fueled by first-hand experience in aviation and passenger rail disaster response, twenty years in emergency management, and a deep commitment to her customers and those they serve. She has worked with a wide range of U.S. and international clients including passenger and cargo carriers, business jet charter operators, corporate flight departments, travel insurance companies, air medical operators, non-governmental organizations, and airports. She teaches family assistance for the University of Southern California’s Aviation Safety and Security certificate program, and was Principal Investigator for ACRP Report 171: Establishing a Coordinated Local Family Assistance Program for Airports.
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Please click here to learn more about Sue.
Strategic Partners
NavAid leverages strategic partnerships to meet each client's unique and specific needs. We customize solutions and services, partnering with knowledgeable, experienced Crisis Response Strategists who share NavAid's people-first approach.