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Aviation Disaster Family Assistance 

Learn how two airports are developing their family assistance programs using the resources in ACRP Research Report 171, Establishing a Coordinated Local Family Assistance Program for Airports. Presenters include Ashlee Herring Delventhal, Denver International Airport (segment starts at 25:15); Trish Tucker, Reno-Tahoe Airport Authority (segment starts at 41:40). Sue Warner-Bean, NavAid Crisis Consulting Group, opens the webinar with an overview of the ACRP materials (segment starts at 5:43).

AAAE offers 1.5 Continuing Education Units for Accredited Airport Executives.

Sue Warner-Bean; Ken Jenkins; Jennifer Stansberry Miller; Christina Parkins; Rick Hoaglund 

ACRP Research Report 171 provides guidance to airport personnel when assisting victims and families affected by an aviation disaster. This guidebook incorporates practices for planning an effective response while coordinating with different partners. The guidance is adaptable to both general aviation and commercial service airports of any size.  

The Guidebook includes a description of key terminology, federal regulatory and statutory requirements, history and background of the Aviation Disaster Family Assistance Act, response roles and responsibilities, and response phases and activities. It provides detailed guidance on developing a strategic plan for creating and implementing a local airport victim and family assistance program. 

The Toolkit includes: 

  • customizable checklists and forms airports can use to support their Family Assistance Program

  • training courses that provide an overview of the guidebook

  • Homeland Security Exercise and Evaluation Program (HSEEP)-compliant materials

      and more!​

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